Receptionists are often the first point of contact for any business visitor. It is important that they are skilled in customer service and have a pleasant demeanour about them. You should also ensure that the reception area is warm and welcoming and that you provide some Reception Chairs like the ones from Bestbuy Office Chairs for your visitors to sit on whilst they wait.
Your receptionist can carry out a number of tasks for you which can include some of the following:
- Greeting – this could be greeting visitors and suppliers in person as well as answering the telephone and passing on any calls to the relevant people within your business. You may also want to ask your receptionist to respond to any emails that come into a general business email address.
- Meeting rooms – if you have meeting rooms that are used each day you might want to consider having your receptionist be responsible for the booking of these. This means that they can also be aware of who is coming and going each day and have somewhere else to show visitors to, once they have signed into your office space.
- Admin support – in some cases it is important that your receptionists also fulfil some admin support so that if our admin teams have an influx of work, that they can help them with their workloads.